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Refund and Returns Policy

Introduction:
These terms and conditions govern your use of our online interior design consultation service and the separate sale of decorative products and lamps. By accessing our website and using our services, you agree to comply with these terms.
Online Interior Design Consultation:
Our online interior design consultation services provide professional advice and recommendations for interior decor or floor layouts.
Consultation fees, if applicable, will be clearly communicated prior to the consultation.
Clients must book the consultation in advance through our online booking system.
Clients are required to submit their questions and floor plans at least 3 days before the booked consultation.
Online Sale of Decorative Products and Lamps:
Decorative products and lamps are available for separate purchase through our online shopping platform.
Prices are listed in the respective product descriptions. All prices are in BRITISH STERLING, and applicable taxes and shipping fees will be added during the checkout process.
We reserve the right to modify product prices and specifications without prior notice.
Ordering Process for Decorative Products and Lamps:
By placing an order, you agree to purchase the selected products at the specified price.
Orders are subject to availability. In the event of unavailability, we will notify you and offer alternative options or a refund.
Payment for Decorative Products and Lamps:
We accept payment through our website bank account transfer.
Payment must be made in full at the time of placing the order.
Shipping and Delivery for Decorative Products and Lamps:
We aim to dispatch orders promptly, and delivery times may vary based on your location.
Shipping fees will be calculated during the checkout process.
Any customs duties or additional taxes incurred during international shipping are the responsibility of the customer.
Returns and Refunds for Decorative Products and Lamps:
We accept returns within 30 days of receiving your order, provided the products are unused and in their original condition.
To initiate a return, please contact our customer service team.
Refunds will be processed within 7 days of receiving the returned products.
Intellectual Property:
All content on our website, including images and product descriptions, is the intellectual property of Ola Jachymiak Studio Ltd. Unauthorized use is strictly prohibited.
Privacy Policy:
Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you agree to our privacy policy.
Liability:
We are not liable for any direct, indirect, or consequential damages arising from the use of our website or services.
Governing Law:
These terms and conditions are governed by the laws of Great Britain and Northern Ireland. Any disputes will be subject to the exclusive jurisdiction of the courts in the Great Britain.
Contact Information:
For any inquiries or concerns, please contact us at contact@olajachymiak.com

By using our online interior design consultation and shopping services, you acknowledge and agree to these terms and conditions. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically.

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